Teller-Teller Ops |
| Location: | Austin, TX |
| Exempt/Non-Exempt: | Non-Exempt |
| Employment Type: | Part Time |
| Branch Location: | Main |
| Description: | Entry level position that processes member transactions presented and provides excellent customer service. Cross-sells Credit Union financial services and products to our members. Minimum Qualifications: computer skills, previous experience in cash handling and/or customer service preferred.
Work Schedule:
Monday Friday 10:30am to 3:30pm and alternating Saturdays 8:30am 2:30pm
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| Duties: | Processes member transactions (deposits, withdrawals, transfers, loan payments, savings
bond redemption, credit card and line-of-credit advances, travelers checks, cashiers
checks, money orders, coin counting, etc.) presented in the teller lobby, by mail, by night
depository, by ATM depository and by all similar methods. Ensures accuracy and
legibility of all transaction postings and associated documentation.
Assists members with questions and problems with their accounts as is appropriate for the
current work load and transaction volume.
Reconciles and proofs daily transactions, and balances transaction totals to actual cash,
checks, and other negotiable items on hand.
Maintains out-of-balance conditions and totals within acceptable limits as established by
policy and procedure.
Cross-sells Credit Union services to members by recognizing their wants and needs and
suggesting products and services to meet those wants and needs.
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| Qualifications: | High school diploma, GED, or vocational equivalent required.
Outstanding Customer Service required
Previous experience in cash handling preferred
Must be able to work some Saturdays
Spanish Bilingual Preferred |
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